Privacy policy
PRIVACY NOTICE
In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, Caficultores Omac S.A. de C.V. provides the following privacy notice.
Caficultores Omac S.A. de C.V. is responsible for the use and protection of your personal data. In this regard, and in compliance with the legal obligations established in the Federal Law on the Protection of Personal Data Held by Private Parties, we inform data owners about the information we collect and the purposes for which it will be used.
Furthermore, we inform you that Caficultores Omac S.A. de C.V. is located at:
Calle Industria Aceitera 2425-3, C.P. 45130, Zapopan, Jalisco.
We also inform you that our website may use tracking technologies such as cookies, through which we can monitor your behavior as an internet user, as well as provide you with a better service and user experience while navigating our website.
Cookies are data files that are stored on the hard drive of the user’s computer or electronic communication device when browsing a specific website. They allow information exchange between the site and the user’s browser.
The personal data we collect from you will be used for the following purposes, which are necessary to carry out our relationship with you, as well as to attend to the services and/or orders you request:
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To deliver the coffee purchased through our website (www.cafesierramadre.mx).
To achieve the purposes described in this privacy notice, we will use the following personal data:
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Name, phone number, address, email.
We also inform you that your personal data will not be shared with any authorities, companies, organizations, or individuals other than us and will be used exclusively for the specified purposes.
You have the right at any time to know what personal data we have about you, for what purposes we use it, and the conditions of use (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to request that your information be removed from our records or databases if you believe it is not being used properly (Cancellation); and to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following email:
This will also allow you to know the procedure and requirements for exercising your ARCO rights.
You will receive a response to your request within the following period: 36 hours, and it will be communicated to you as follows:
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Via the email provided in your request.
The contact details of the person or department in charge of handling ARCO rights requests are as follows:
Name of the responsible person: Cristobal Mackissack Hecht
Address: Industria Aceitera 2425-3
Phone: 3335780228
Please note that you can revoke your consent for the use of your personal data at any time. You can also revoke the consent you may have given us for the processing of your personal data. However, it is important to understand that we may not be able to fulfill your request or immediately cease the use of your data due to legal obligations. Additionally, you should be aware that for certain purposes, revoking your consent may mean we can no longer provide the service you requested or that our relationship with you will end.
To revoke the consent you grant in this notice or to limit its disclosure, you must submit the respective request through the following email:
You can also request information to understand the procedure and requirements for revoking consent, as well as to limit the use and disclosure of your personal information.
In any case, the response to these requests will be communicated within the following period: 36 hours.
This privacy notice may undergo modifications, changes, or updates due to new legal requirements; our own needs related to the products or services we offer; our privacy practices; changes in our business model, or other reasons. Therefore, we are committed to keeping you informed about any changes to this privacy notice. However, you may request information about whether any changes have been made through the following website:
Last update:
01/26/2021